Issues with Selective Enrichment for Platform Hubspot

Incident Report for Clearbit

Resolved

The issue has been fixed and all records have been enriched for the affected customers.

Posted Jun 23, 2023 - 06:52 PDT

Update

A fix has been implemented and is being deployed. We will verify the fix and update here to confirm the issue has been fixed.

Posted Jun 22, 2023 - 12:46 PDT

Identified

For a small subset of customers using Selective Enrichment with Hubspot on Clearbit's Platform, Clearbit is filtering out records we should be enriching so those customers may see degradation in enrichment.

The issue has been identified and fix is being prepared.

Posted Jun 22, 2023 - 12:09 PDT

This incident affected: Clearbit Data Activation Platform (HubSpot Sync).