Resolved -
This incident has been resolved. Due to storage and network issues at infrastructure providers, we do expect some data loss will have happened during the outage window. To guard ourselves better for this issue, we migrated part of our infrastructure to solutions with additional redundancy features.
Sep 20, 13:33 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 19, 04:27 PDT
Investigating -
Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing.
Sep 18, 18:42 PDT