Update - The fix continues to run to update the out of date segment inclusion traits across both Company and People Audiences. We will update this page with status on Monday.
Sep 06, 2024 - 15:47 PDT
Sep 06, 2024 - 15:47 PDT
Update - We have made significant progress and are currently running a fix to update the out of date segment inclusion traits across both Company and People Audiences. The process for the fix will require some time to be fully rolled out to all Audiences. We will continue to update this page with progress timelines as they become available.
Sep 05, 2024 - 16:42 PDT
Sep 05, 2024 - 16:42 PDT
Update - We are continuing to work on a fix for this issue. In addition to the two features previously mentioned, one additional feature is pending resolution of this issue. The list of affected features is as follows:
- Company Audiences created on or after August 28th are not loading in the UI.
- Segment inclusion traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Sep 04, 2024 - 13:59 PDT
- Company Audiences created on or after August 28th are not loading in the UI.
- Segment inclusion traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Sep 04, 2024 - 13:59 PDT
Update - Pageview traits are up to date. Audience segments are still updating and destinations are getting deliveries, but we are still working on making sure all enrichment segment inclusion traits are up to date.
Sep 03, 2024 - 14:33 PDT
Sep 03, 2024 - 14:33 PDT
Update - Work is in progress to update Pageview/Intent traits, and they will all be up to date by the end of day today.
Two features are still pending full restoration:
- Segment inclusion traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Aug 29, 2024 - 15:54 PDT
Two features are still pending full restoration:
- Segment inclusion traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Aug 29, 2024 - 15:54 PDT
Update - We have successfully restored functionality for the majority of users: Audience results are now up to date, and are processing as normal. However, some users may notice that certain features are still pending full restoration:
- Segment inclusion traits and Pageview/Intent traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Aug 28, 2024 - 14:48 PDT
- Segment inclusion traits and Pageview/Intent traits are not updating.
- Company segments will appear to not have updated in the UI, though the data is updated and being processed correctly.
Aug 28, 2024 - 14:48 PDT
Update - Audience results are still delayed. We have identified the issue and are working on a resolution.
Aug 27, 2024 - 13:20 PDT
Aug 27, 2024 - 13:20 PDT
Identified - We have identified an issue that is causing a delay in audience processing. We found the root cause and have implemented mitigating measures.
Aug 25, 2024 - 21:12 PDT
Aug 25, 2024 - 21:12 PDT
Dashboard
Degraded Performance
Batch
Operational
Reveal API
Operational
Watchlist API
Operational
Discovery API
Operational
Prospector API
Operational
Connect
Operational
Enrichment API
Operational
Person API
Operational
Company API
Operational
Webhooks
Operational
Clearbit Data Activation Platform
Degraded Performance
API
Operational
Platform UI
Operational
Forms
Operational
Salesforce Sync
Degraded Performance
HubSpot Sync
Degraded Performance
Integrations
Operational
Marketo
Operational
Hubspot
Operational
Hubspot Form Shortening
Operational
Segment
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.