Elevated API Response Times

Incident Report for Clearbit

Resolved

This incident has been resolved.

Posted Sep 06, 2023 - 12:52 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2023 - 12:31 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 06, 2023 - 11:27 PDT

Investigating

All APIs and Enrichment backfills are currently seeing elevated response times. We are investigating the issue.

Posted Sep 06, 2023 - 10:54 PDT

This incident affected: Enrichment API (Person API, Company API), Clearbit Data Activation Platform (API, Platform UI, Forms, Salesforce Sync, HubSpot Sync), Integrations (Marketo, Hubspot, Hubspot Form Shortening, Segment), and Batch, Reveal API, Watchlist API, Discovery API, Prospector API, Connect, Webhooks.