Resolved -
This incident has been resolved. Audience results and destination deliveries are back to normal timing.
Mar 27, 19:31 PDT
Monitoring -
We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.
Mar 26, 16:37 PDT
Update -
We are still working on a fix for this issue.
Mar 25, 17:58 PDT
Update -
We are continuing to work on a fix for this issue.
Mar 24, 17:51 PDT
Identified -
We have identified the issue and are implementing a fix.
Mar 21, 14:33 PDT
Update -
We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
Mar 20, 16:30 PDT
Update -
We are continuing to investigate this issue. We will continue to post updates as we make progress.
Mar 19, 15:05 PDT
Investigating -
Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
Mar 18, 13:18 PDT